West Midlands Railway have announced a consultation on plans to close ticket offices at stations across the West Midlands.
Here in Northfield Constituency the proposed changes that may impact residents are as follows:-
Bournville, Kings Norton, Longbridge and Northfield will all see their ticket offices closed and replaced with what is being described as “Staff from our new mobile teams will be deployed here on a flexible basis to undertake customer service, passenger assistance, safety and general upkeep duties.”
Gary said “it is vital that local train stations are kept safe and clean and that staff are available to help disabled or vulnerable residents who need assistance. That is why I am launching a petition to keep a staff presence on our train stations. Please back the campaign by signing the petition below”
You can see more information from West Midlands Trains on their announcement here https://www.westmidlandsrailway.co.uk/travel-information/at-the-station…
In addition to signing the petition to back Gary’s campaign you can comment on the proposals by following the instructions below:
To comment on proposed changes to ticket offices at stations on the network, please contact Transport Focus, the independent transport user watchdog, by Wednesday 26 July 2023 at:
- Email: TicketOffice.WMT@transportfocus.org.uk
- Freepost: RTEH-XAGE-BYKZ, Transport Focus, PO Box 5594, Southend on Sea, SS1 9PZ.
For more information about how to have your say visit www.transportfocus.org.uk
